Effective Date: 14 April 2022

1) Agreement & Acceptance

These Terms of Service (“Agreement”) govern your use of the websites, products, and services provided by A-Plus MEDIA (also referred to as A+ MEDIA™, A-PLUS MEDIA, A+ MEDIA, “we,” “us,” or “our”), including store.aplusmedia.xyz (collectively, the “Services”).
By accessing or using the Services, you agree to be bound by this Agreement. If you do not agree, do not use the Services.

2) Changes to the Agreement

We may revise this Agreement at any time. We will provide notice in a reasonable manner (e.g., posting on the site or email). The Effective Date above will reflect the latest revision. Continued use of the Services after notice means you accept the changes.

3) Additional Policies

Your use of the Services is also subject to our Privacy Policy and any applicable End User License Agreement (EULA) or product-specific terms, each incorporated by reference.

4) Eligibility & Compliance

You must have legal capacity to contract and comply with all applicable laws. You are responsible for ensuring your use of the Services is lawful in your jurisdiction.

5) Account Registration & Security

  • You must provide true, current, complete, and accurate registration information and keep it updated.

  • You are responsible for all activity under your account and for keeping credentials secure. We never email you your password and we strongly recommend unique, strong passwords and multi-factor authentication where available.

  • Notify us immediately of any actual or suspected unauthorized access. We are not liable for losses arising from compromised credentials.

6) Service Provision & License

  • The Services (including any downloadable software, keys, or licenses) are licensed, not sold, subject to the applicable EULA and this Agreement.

  • We reserve all rights not expressly granted.

  • You may not transfer, loan, sublicense, resell, or assign licenses except where we expressly allow a license transfer in writing (additional conditions/fees may apply).

  • We may refuse, suspend, or terminate Service at our discretion where we reasonably believe there is breach, risk, fraud, abuse, or legal exposure.

7) Orders, Billing, Renewals, & Late Payment

  • Recurring plans renew automatically at the stated billing interval (e.g., monthly/quarterly/annually) on your billing date, until you cancel.

  • Fees are due in advance of each term. If payment is not received by the due date, we may suspend the Services. If unpaid after a reasonable grace period, we may terminate the Services.

  • Prices and fees are subject to change per Section 17 (Pricing Policy). Taxes, gateway fees, currency conversion costs, and bank charges are your responsibility unless prohibited by law.

8) Delivery

  • Digital delivery (e.g., license keys, activation, access) is typically instant after confirmed payment, but delivery times are estimates, not guarantees.

  • Certain offerings (e.g., specialized shares or custom setups) may require up to 24 hours or the timeframe stated on the product page.

  • If payment is later found to be fraudulent, we may suspend or revoke access and charge you for associated costs.

9) Cancellations & Resolution Policy (Refund-Alternative Remedies)

  • Processed renewals and in-progress services are non-refundable.

  • Due to the nature of digital products/services, requests raised after 24 hours from purchase are not eligible for monetary refunds.

  • If you believe the Service is materially inconsistent with its description or not functioning as intended, you must contact Support within 24 hours of purchase or activation. We will review and provide an appropriate resolution, which may include:

    • technical assistance or configuration help;

    • service adjustments or replacement access;

    • non-cash service credits or alternative solutions;

    • another commercially reasonable remedy at our discretion.

  • Monetary refunds are uncommon and, where applicable, are granted only at our sole discretion or if required by law. Approved refunds (if any) are credited to the original payment method within 5–7 business days.

  • Violations of this Agreement or abuse/misuse of the Services void any refund considerations.

10) Chargebacks & Payment Disputes

  • Do not initiate a chargeback without first opening a Support ticket and allowing us to investigate.

  • We dispute all chargebacks with reference to this Agreement and our delivery logs.

  • Accounts involved in chargebacks may be suspended or terminated and may be permanently restricted from future Services. You are responsible for any fees, penalties, or costs we incur due to unwarranted disputes.

11) Acceptable Use & Prohibited Activities

To protect network stability and legal compliance, the following are prohibited (examples, not exhaustive):

  • Cryptocurrency mining using our infrastructure.

  • Network scanning, probing, or intrusion attempts against third-party systems.

  • Spoofing MAC addresses or using fake source IPs.

  • IPTV hosting/redistribution or similar activities that trigger rights-holder complaints; violation may lead to immediate removal without reinstatement.

  • Any activity that is illegal, infringes third-party rights, harms service performance, or circumvents security or usage limits.

12) Support Data & Privacy

To provide support, we may request information you provide voluntarily (e.g., relevant IPs, domain paths, limited access credentials, logs). We use commercially reasonable safeguards but cannot guarantee absolute security. You are responsible for obtaining any needed consents to share third-party data with us. See the Privacy Policy for details.

13) Third-Party Links & Services

The Services may reference or rely on third-party sites, software, or providers. We do not control or endorse third-party content and are not responsible for their acts or omissions. Use third-party resources at your own risk.

14) Intellectual Property

All content, software, trademarks, and materials provided through the Services are owned by us or our licensors and are protected by law. You receive only the rights expressly granted in this Agreement and applicable EULAs.

15) Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

16) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOSS OF PROFITS/REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, OR SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

  • OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE AFFECTED SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

  • SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS/LIMITS; IN THAT CASE, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

17) Pricing Policy

We may change prices, fees, or charges at any time. We’ll provide at least 30 days’ notice before a price change takes effect for your active subscription. You are responsible for reviewing billing information we provide via your account or our notices.

18) Indemnification

You agree to indemnify, defend, and hold harmless A-Plus MEDIA, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your breach of this Agreement; or (c) your violation of any third-party rights or laws.

19) Suspension & Termination

  • You may cancel at any time via your account or by submitting a written request to Support (cancellation is effective at the end of your current paid term unless we state otherwise).

  • We may suspend or terminate the Services or this Agreement (with or without notice) if we reasonably believe there is breach, fraud, abuse, legal risk, or harm to our infrastructure or users.

  • We may retain certain account information as required or permitted by law and our data retention policies.

20) Governing Law & Dispute Resolution

This Agreement is governed by the laws of the jurisdiction in which A-Plus MEDIA is established/operates (without regard to conflict-of-law rules). Courts of that venue shall have exclusive jurisdiction over disputes not otherwise subject to mandatory arbitration or consumer-protection forums. You agree to first attempt to resolve disputes informally by opening a Support ticket.

21) Notices

We may provide notices via the Services, by posting on our website, or by email to the address associated with your account. You are responsible for keeping your contact details current.

22) Miscellaneous

  • If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the remainder remains in force.

  • No waiver of any term is a further or continuing waiver.

  • You may not assign this Agreement without our prior written consent; we may assign it in connection with a merger, acquisition, or sale of assets.

  • Headings are for convenience only and do not affect interpretation.

Shared Server / Dedicated Server / Infrastructure Use Rules (Addendum)

To maintain stability and compliance, the following are strictly prohibited:

  • Cryptocurrency mining.

  • Scanning, probing, or attacking third-party networks/IPs.

  • Spoofing MAC addresses or using forged source IPs.

  • IPTV hosting/redistribution or similar rights-infringing activities (may result in immediate removal without reinstatement).

Violations may lead to immediate suspension or termination without service credits.

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